Can I return a product?
Our products are sold exclusively online on this website. If you experience difficulty in proceeding with a purchase or you have questions about our products, you can contact us using the contact form found in the contact us page. We will answer your query within a few hours. Contact Us
What can be found inside your packaging?
You can expect to receive the highest quality wax for candle making on the market. The packaging is all self-contained to make it simple for makers and reduce waste.
What if there is something wrong with my product?
We 100% stand behind our product, if for whatever reason you are not satisfied please contact us and we are happy to take care of concern or defect!
How long does it take for my order to be processed?
Typically orders are processed within a day and you will receive an order confirmation followed by tracking info for your order. Shipping times depend on location.
What if I need more than 10lbs?
We are happy to accommodate larger orders - but you'll have to contact us about pricing and potentially freight costs.
Are you going to be offer more products?
We are excited to announce we are actively developing fragrances that pairs best with our wax options as well as limited containers, and candle making accessories.
©2023 Aroma Crafters, LLC.
